Privacy policy

Welcome to CIEL. By using our website and services, you agree to the terms outlined below. We are committed to protecting your privacy and ensuring a secure shopping experience. Please review these terms carefully.


Collection of Personally Identifiable Information (PII): 
We collect only the data necessary to provide and improve our services. This may include:

  1. Name, shipping address, phone number, and email address.
  2. Date of birth (for birthday offers or age verification).
  3. Purchase history and preferences.
  4. Technical data such as IP address and browser details.



Credit Card, Debit Card & Banking Information:
CIEL does not store or collect your credit/debit card or banking information. All transactions are securely processed through our trusted and encrypted payment gateway partners to ensure maximum security.


Registration & Security:
To create an account, you will need to provide basic information such as your name and email. You are responsible for maintaining the confidentiality of your account credentials.


Technologies That Enhance Your Experience:
We use tracking technologies (like cookies and web beacons) to:

  1. Analyze user behavior and website traffic.
  2. Improve customer support and personalize promotions.
  3. Remember your preferences for future visits.

You may disable cookies in your browser settings, though some features of the website may not function optimally.


Use of Personal Information:
Your information may be used to

  1. Fulfill and deliver your orders.
  2. Enhance customer support and resolve technical issues.
  3. Improve our marketing efforts (with an opt-out option available).
  4. Notify you about new CIEL products, exclusive offers, or policy updates.
  5. Meet legal or compliance requirements.


Marketing & Communication:

  1. Emails: You may receive newsletters and promotional content. You can unsubscribe at any time via the "Unsubscribe" link.
  2. Text Messages: If you provide your mobile number, we may send SMS alerts about new launches. Standard carrier rates may apply.
  3. Service Communications: We will contact you for essential updates like order confirmations and shipping notifications.


Third-Party Links & Advertisements:
Our website may contain links to third-party sites. CIEL is not responsible for the privacy practices or content of these external websites. We encourage you to review their policies before sharing any information.


Sharing of Information:
We may share limited data with trusted partners for the sole purpose of providing services:

  1. Logistics and shipping partners (to deliver your perfumes).
  2. Payment processors (to handle transactions).
  3. Customer service providers.
  4. Legal authorities (only if required by law or to prevent fraud).


Business Transfers:
In the event of a merger, acquisition, or reorganization of CIEL, your information may be transferred to the new entity, which will continue to honor this privacy policy.


Data Transfers:
Your data may be processed or stored outside India, but it will always be handled under jurisdictions that provide adequate legal data protection.


Choice / Opt-Out:
You have the right to opt out of non-essential communications at any time:

  1. Via your CIEL account settings.
  2. Through the "Unsubscribe" links provided in our marketing emails.


Policy Changes:
We may update our Privacy Policy from time to time. Significant changes will be prominently notified on our website. We recommend checking this page periodically.


Feedback & Queries:
We value your trust and feedback. If you have any questions regarding this policy or your data, please reach out to us.


Contact Us:
Email: support@cielperfumes.com
Website: www.cielperfumes.com